VITAL INFORMATION click on the links to find out more

Recognise someone is having a stroke

Call an ambulance immediately Dial 999
London Stroke Unit Map

Recognise a heart attack
Call an ambulance immediately Dial 999
Watch CPR video – cardiopulmonary resuscitation (CPR) is a first aid technique that can be used if someone is not breathing properly or if their heart has stopped.

Gas Leak
If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, call National Grid (formerly Transco) immediately.
0800 111999 (it is a free 24 hour number)

Bromley Police Station 0300 123 1212

In an emergency call 999. All 999 calls are free and can be made from any phone, including mobiles. All 999 calls are recorded and you are breaking the law if you make a hoax emergency call.


If you have an electrical emergency you should contact your own electrical supplier. We have listed some below:
EDF Energy : 0800 78 388 38
NPower: 08457 145 146


Thames Water:
Metered Accounts: 0845 9200 887
Unmetered Accounts: 0845 9200 888
LeakLine: 0800 714 614
Non-Bill Related Enquiries: 0845 9200 800

NHS Direct

For expert help and advice on minor accidents, family illness or medical emergencies.
0845 46 47


Accident and emergency departments
Princess Royal University Hospital 01689 863000
Queen Mary’s Hospital 020 8302 2678
University Hospital Lewisham 020 8333 3000

Domestic Violence

National 24hr domestic violence helpline
0808 2000 247